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Warmlite’s Repair Policy

Warmlite’s Repair Policy

Warmlite Gear: Built to Last

Many outdoor enthusiasts use their gear until it’s destroyed, but with Warmlite’s repair policy you never have to worry about throwing out another tent, sleeping bag, jacket, or vapor barrier item. Our high-quality, rip-resistant material, sturdy zippers, and double-stitched strain-bearing seams, Warmlite gear is carefully assembled to ensure that your gear lasts 20+ years.

But things happen. Did you know that we will repair your gear? Our team can work with you to determine how to fix your gear and get it back to its original glory. We are proud of our top-quality gear, and work to ensure that it lasts a lifetime. Many Warmlite customers have owned their gear for decades, and we put in the effort to make sure it lasts many more.

We believe in the quality and longevity of our gear. If after 20+ years of use something needs repair, we can fix it!

How Repairs Work

Repairs are $50 an hour plus the cost of materials. Pay shipping to and from the Warmlite® facility. For questions, call (970) 568-4080 or email [email protected] Our Office Hours are Monday – Thursday, 8 am to 4 pm MST.

Have Warmlite gear that needs repaired? Simply give us a call or email us about the issue and we can problem-solve with you to decide on the best course of action.

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2 thoughts on “Warmlite’s Repair Policy

  1. What material are your raingear pieces made of? Breathable yet water proof seems so elusive but the Brits/ Irish have some but it seems quite heavy. Which is my other question: what would be approximate weight of a medium, hooded rain top
    THANK YOU
    [email protected]

    1. Great question Cliff. We use the same material for our Ponchos as we do our tents, a nylon silicone coated rip stop fabric. A Poncho with a hood weighs approx. 8 ounces. Weight can be slightly more or less depending on overall length and if a lot additional length is added to go over backpack space.
      If you look on our website:
      https://www.warmlite.com/product/poncho/
      at the bottom there are sections on how to measure your length and how to measure for extra length for a backpack. Have a Great day!

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